Shipping policy
Digital Product Delivery
All products sold on DataLocatr are digital datasets. No physical goods will be shipped.
After successful payment, you will receive an email containing a secure download link. Delivery is usually instant but may take up to 15 minutes. If you do not receive the email, please check your spam or junk folder.
If you experience technical issues accessing your file, please contact us and we will provide assistance without undue delay.
Access & Availability
The download link is provided to the purchaser for their personal or internal business use only, in accordance with our Terms & Conditions. The link should not be shared with third parties.
Unless otherwise stated on the product page, the file format and dataset details are clearly described before purchase.
Right of Withdrawal (EU Consumers)
In accordance with EU consumer protection laws, customers normally have the right to withdraw from a distance purchase within 14 days without giving any reason.
However, for digital content that is not supplied on a tangible medium, the right of withdrawal is lost once the download or access has begun, provided that:
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You have expressly consented to immediate delivery, and
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You have acknowledged that you lose your right of withdrawal once the digital download starts.
By completing your purchase and accessing the download link, you agree to this condition.